Frequently Asked Questions

How is my order sent?
Your order is sent via UPS Surepost! UPS picks it up from our location and (if applicable) USPS delivers it to your door!

How can I place my order?
The ordering process is completed online. You can order on our website, infiniwell.com.

Can I refund an order from Infiniwell?

Yes! Orders can be refunded for up to 30 days after the purchase date, giving you time to try our products risk-free! Simply contact shop@infiniwell.com and we will process your refund. 

Can I cancel my auto-ship subscription, and how do I do this?
You can cancel your auto-ship subscription any time after the first month. Please allow 24 hours before your processing day to cancel properly. To do so, email us at shop@infiniwell.com and request the cancellation.

How can I contact you?
You can reach us by email: shop@infiniwell.com
or Call/Text us at: (859) 539-7934

What are your hours of service?
Our office is open Monday-Friday from 9am-5pm EST.

If you have any questions that have not been answered above:
Please email us at shop@infiniwell.com

Where to return un-opened bottles:

You can send un-opened bottles back to us at (within 45days of the delivery date):

Infiniwell
881 Corporate Dr
Lexington, KY, 40503

Once it has arrived back at our facility, you will receive an email notification of your return/refund. Please include the name and/or order number with your return.

DHH-B

Directions: Take 1-2 capsules with water. 
Ingredients: DHH-B (7.5mg) Active Ingredients: Dihydrohonokiol-B (DHH-B) derived from magnolia bark. Other Ingredients: Cellulose, Rice Powder, Hydroxypropyl Methylcellulose, Magnesium Stearate, Silicon Dioxide, Veggie Capsules (Hypromellose, Titanium Dioxide)

Link to DHH-B Study: Click Here

Epicatechin

Q: What does it do? 

A: Epicatechin supports muscle health and maintains your body’s strength. This product has been studied to positively affect skeletal muscle growth by inhibiting myostatin and enhancing follistatin. 

Q: When and how many capsules should I use?

A: We recommend two capsules daily (50mg).

Q: What is in Epicatechin?

A: Epicatechin: 50mg - Other ingredients: Veggie Capsules (Hypromellose, Titanium Dioxide) 

Q: What is the source for your Epicatechin?
A: Our Epicatechin is sourced through Green Tea

Information sheet: Click Here

Senolytic

Q: What does it do?
A: Senolytic aids in reducing senescent cells - the healthy way (apoptosis). It uses natural antioxidants found in healthy foods to seek out senescent cells and safely get rid of them. Senolytic helps avoid necrosis, and therefore helps ensure that dying cells don't cause harm to the body.

Q: What is the recommended dosage?

A: We recommend 1 capsule daily.

Q: What is in Senolytic?

A: Fisetin (Rhus Succedanea - stem) 100mg, Quercitin (sophora japonica - bud)400mg, Resveratrol (polygonum cuspidatum Sieb. - root)50mg, Pterostilbene (pterocarpus marsupium - wood)50mg, Curcumin (tumeric root)50mg. Other ingredients: Veggie Capsules (Hypromellose, Titanium Dioxide) 

Information sheet: Click Here

NMN - Nicotinamide Mononucleotide

Q: What is in NMN? 

A: Nicotinamide Mononucleotide 200mg, Resveratrol (polygonum cuspidatum Sieb. - root)50mg, Pterostilbene (pterocarpus marsupium - wood)50mg - Other ingredients: Veggie Capsules (Hypromellose, Titanium Dioxide) 

Q: What is the recommended dosage?
A: We recommend 2 capsules a day with water.

Information sheet: Click Here

Cosmeceuticals

Trio Cosmetic - GHK-cu, Argireline, Leuphasyl

Q: What does Trio do?

A: Trio reduces the visible depth of wrinkles.

Q: How do I use Trio?

A: We recommend four clicks of the dial to the desired area once daily. Avoid the eye area.

Duo Cosmetic - GHK-Cu, Zn-Thymulin

Q: What is Duo Cosmetic - GHK-Cu, Zn-Thymulin?

A: The InfiniWell Duo cosmetic has been shown to work synergistically to support the lifespan of hair follicles. Duo can be easily applied to the scalp, face, or any other area needing support. 

Q: How do I use duo?

A: We recommend 1 dropper full applied evenly to the affected area of the scalp. Avoid eye areas.

GHK-Cu

Q: How do I use GHK-Cu?

A: We recommend 4 clicks  to the desired area.