Frequently Asked Questions

How is my order sent?
Your order is sent via UPS Surepost! UPS picks it up from our location and (if applicable) USPS delivers it to your door!

How can I place my order?
The ordering process is completed online. You can order on our website, infiniwell.com.

Can I refund an order from Infiniwell?

Yes! Orders can be refunded for up to 30 days after the purchase date, giving you time to try our products risk-free! Simply contact shop@infiniwell.com and we will process your refund. 

Can I cancel my auto-ship subscription, and how do I do this?
You can cancel your auto-ship subscription any time after the first month. Please allow 24 hours before your processing day to cancel properly. To do so, email us at shop@infiniwell.com and request the cancellation.

How can I contact you?
You can reach us by email: shop@infiniwell.com
or Call/Text us at: (859) 539-7934

What are your hours of service?
Our office is open Monday-Friday from 9am-5pm EST.

If you have any questions that have not been answered above:
Please email us at shop@infiniwell.com

Where to return un-opened bottles:

You can send un-opened bottles back to us at (within 45days of the delivery date):

Infiniwell
881 Corporate Dr
Lexington, KY, 40503

Once it has arrived back at our facility, you will receive an email notification of your return/refund. Please include the name and/or order number with your return.

DHH-B

Directions: Take 1-2 capsules when feeling major anxiety or stress with water. 
Ingredients: DHH-B (7.5mg) Active Ingredients: Dihydrohonokiol-B (DHH-B) derived from magnolia bark. Other Ingredients: Cellulose, Rice Powder, Hydroxypropyl Methylcellulose, Magnesium Stearate, Silicon Dioxide, Veggie Capsules (Hypromellose, Titanium Dioxide)

Link to DHH-B Study: Click Here

Epicatechin

Q: What does it do? 

A: Epicatechin supports muscle health and maintains your body’s strength. This product has been studied to positively affect skeletal muscle growth by inhibiting myostatin and enhancing follistatin. 

Q: When and how many capsules should I use?

A: We recommend two capsules daily (50mg).

Q: What is in Epicatechin?

A: Epicatechin: 50mg - Other ingredients: Veggie Capsules (Hypromellose, Titanium Dioxide) 

Information sheet: Click Here

Senolytic

Q: What does it do?
A: Senolytic aids in reducing senescent cells - the healthy way (apoptosis). It uses natural antioxidants found in healthy foods to seek out senescent cells and safely get rid of them. Senolytic helps avoid necrosis, and therefore helps ensure that dying cells don't cause harm to the body.

Q: What is the recommended dosage?

A: We recommend 1 capsule daily.

Q: What is in Senolytic?

A: Fisetin (Rhus Succedanea - stem) 100mg, Quercitin (sophora japonica - bud)400mg, Resveratrol (polygonum cuspidatum Sieb. - root)50mg, Pterostilbene (pterocarpus marsupium - wood)50mg, Curcumin (tumeric root)50mg. Other ingredients: Veggie Capsules (Hypromellose, Titanium Dioxide) 

Information sheet: Click Here

3,4-Dimethoxychalcone

Q: What is in 3,4-Dimethoxychalcone?

A: 3,4-Dimethoxychalcone 1mg - Other ingredients: Rice Powder, Hydroxypropyl Methycellulose, Magnesium Stearate, Silicon Dioxide, Titanium Dioxide.

Q: What does 3,4-Dimethoxychalcone do?

A: 3,4-Dimethoxychalcone aids the aging process to slow down. Deriving from the ashitaba plant, 3,4-dimethoxychalcone (Also known as DMC) is a natural compound that can aid in the reversing of the effects of aging. By encouraging 'cleansing and recycling' of cells, unwanted and harmful cells built up over time are removed from the body.

Information Sheet: Click Here

NMN - Nicotinamide Mononucleotide

Q: What is in NMN? 

A: Nicotinamide Mononucleotide 200mg, Resveratrol (polygonum cuspidatum Sieb. - root)50mg, Pterostilbene (pterocarpus marsupium - wood)50mg - Other ingredients: Veggie Capsules (Hypromellose, Titanium Dioxide) 

Q: What does NMN do? 

A: NMN has been studied to keep cells healthy as a person ages. The combination of NR and Resveratrol helps produce NAD+, which promotes healthy DNA cell structure. This is critical for healthy aging. NAD and its precursors have likely been discussed more than any other longevity molecules, at least in the last year. We know that NAD levels decline as we age, and this may be one of the central mechanisms behind why we age. Nicotinamide riboside (NR), a precursor of NAD, has been studied to promote longevity in many different organisms. It works by contributing to promote DNA repair, modulating immune-cell signaling, inducing energy-intensive enzymes (PARPS, CD38), etc., supporting energy production, and most importantly activating sirtuins. 

Q: What is the recommended dosage?
A: We recommend 2 capsules a day with water.

Information sheet: Click Here

Cosmeceuticals

Trio Cosmetic - GHK-cu, Argireline, Leuphasyl

Q: What does Trio do?

A: Trio reduces the depth of wrinkles, stimulates collagen, and has anti-inflammatory effects. Trio Cosmetic significantly reduces pro-inflammatory cytokines which promote inflammation. The Infiniwell Trio Cosmetic has also been used to increase collagen synthesis.

Q: What is in Trio?

A:GHK-Cu/Argireline/Leuphasyl 0.2/0.5/0.5% - Inactive Ingredients: Propylene Glycol USP, Lipo Cream Base.

Q: How do I use Trio?

A: We recommend four clicks of the dial to the desired area once daily. Avoid the eye area.

Duo Cosmetic - GHK-Cu, Zn-Thymulin

Q: What is Duo Cosmetic - GHK-Cu, Zn-Thymulin?

A: Duo promotes the lifespan of hair follicles. Infiniwell's Duo cosmetic has been shown to work synergistically to increase the lifespan of hair follicles. Duo helps reduce the hair loss that stems from a deficiency in zinc. 

Q: What is in Duo?

A: Zn-Thymulin/GHK-CU 10mcg/5mg

     Active Ingredients: Zinc Thymulin, GHK-CU

     In-active Ingredients: Dimethyl Sulfoxide, Sterile Water

Q: How do I use duo?

A: We recommend 1 dropper full applied evenly to the affected area of the scalp. Avoid eye areas.

GHK-Cu

Q: What does GHK-Cu do?

A: GHK-Cu stimulates collagen synthesis.GHK-Cu acts directly on fibroblasts by increasing production of mRNA and protein for collagen, elastin, proteoglycans, glycosaminoglycans, and decorin; all of which are critical components in tissue repair and maintenance. Further, it acts to stimulate the production of metalloproteases and protease inhibitors which function to remove damaged tissue proteins. Together these functions increase the function of the cellular machinery and scaffolding to initiate repair and healthier tissue.

Q: What’s in GHK-cu?

A: GHK-CU 2mg

     Active Ingredients: GHK-CU

     In-active Ingredients: Propylene Glycol USP, Lipo Cream Base.

Q: How do I use GHK-Cu?

A: We recommend 4 clicks  to the desired area.